Digital psychologyMeaning014

Scarcity

Things that are running out feel more valuable than things that are not.

What it is

Limited supply, limited time and limited access all raise perceived value and speed up decisions. The effect is strongest when the scarcity is real and the reason is clear. Fake countdowns and permanent "only 3 left" badges train people to ignore you.

The research

Participants rated cookies from a jar containing two as more desirable than identical cookies from a jar containing ten, and rated them higher still when they had seen the jar go from ten to two.

Worchel, Lee and Adewole, 1975

How to use it

State the constraint and the reason

"Four places left, because I only take eight clients a quarter" is credible. A red badge is not.

Use real deadlines

An early-bird rate that ends on a date and actually ends is scarcity. One that rolls over is a lie people remember.

Show demand honestly

"Last booked two hours ago" works when it is live data. Fake it once and every future claim is discounted.

Related

Sources that shaped this entry: Digital Psychology, growth.design.

Let’s bring your idea to life

Tell me about your business and what you want digital marketing to do for it. I’ll come back with an honest view on whether I can help.

Or reach me directly at ben@compoundgrowth.au